Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB210)

This two-day course is responsible for implementing solutions that meet the business requirements of an organization, large or small, If you’re a functional consultant, a professional working with Microsoft Dynamics 365 Sales, or a developer looking to hone your consulting skills, this certification could help give your career a boost. 

As a candidate for this certification, you have experience configuring Microsoft Power Platform and you know Dynamics 365 model–driven applications and data-modeling principles. You work with an organization’s stakeholders to gather requirements and implement Dynamics 365 Sales solutions. You manage leads, opportunities, quotes, and orders, and you configure product catalogs and price lists. Additionally, you configure Dynamics 365 Sales to match your organization's unique business process, and you model Dynamics 365 Sales data. You even extend Dynamics 365 solutions using Power Platform components, such as Power Automate and Power Apps.

This training is a comprehensive preparation for the MB-210: Microsoft Dynamics 365 Sales Functional Consultant exam for obtaining the Dynamics 365 Sales Functional Consultant Associate certification.


A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.

Public class

2 days / 14 hours

Private class

Virtual classroom
Minimum no. of participants: 5
2 days / 14 hours
Price on request
English or Serbian
Training plan: 

Microsoft Dynamics 365 Sales Functional Consultant (MB-210T00)

Module 1: Configure Dynamics 365 Sales

  • Configure organization and management settings
  • Lab : Validate lab environment

Module 2: Manage leads and opportunities with Dynamics 365 Sales

  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Lab 2: Manage customers

Module 3: Manage orders and the product catalog with Dynamics 365 Sales

  • Manage and organize your product catalog with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales

Module 4: Manage goals with Dynamics 365 Sales

  • Define and track individual goals with Dynamics 365 Sales
  • Use goal metrics in Dynamics 365 Sales

Module 5: Analyze Dynamics 365 Sales data

  • Analyze data in Dynamics 365 Sales
  • Analyze data with Power BI

Module 6: Work with Dynamics 365 Sales Insights

  • Configure Sales Insights

Module 7: Create surveys with Dynamics 365 Customer Voice

  • Create a survey project with Dynamics 365 Customer Voice
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys
  • One FREE attendance to the Microsoft Certified: Power Platform Fundamentals (PL900) training
  • One year access to the class recording
  • 180 days access to the lab environment after class
  • One voucher to take the exam
  • Up to date courseware with Microsoft Learn
  • Microsoft course achievement badge

Familiarity of business applications and the desire to customize and implement them for your business.

Certification information: 
  • Exam code: MB-210
  • Cost: 0 (included in your training)
  • Skills measured
    • Configure Dynamics 365 Sales
    • Manage core sales tables
    • Configure additional tools and services
  • All details... 

Contact us for more information on pricing::

Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3