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CompTIA A+ (CT8733)

The five-day CompTIA A + course provides participants with the knowledge and expertise to prepare for the A + certification exam. This training is a good starting point in the career of an IT professional. Participants will have the opportunity to become familiar with computer hardware, operating systems, PC components, network, computer security, laptops and printers. Following the end of the race, participants will have the knowledge to install, configure, secure and diagnose all system components. Customer service and communication skills are also part of this training, teaching participants the proper interaction with customers and their peers.

A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.

Public class

2000 €
Duration: 
5 days / 35 hours

Private class

Virtual classroom
Minimum no. of participants: 5
5 days / 35 hours
Price on request
English or Serbian
Training plan: 

Module 1: Installing and Configuring PC Components

  • Use Appropriate Safety Procedures
  • PC Components
  • Common Connection Interfaces
  • Install Peripheral Devices
  • Troubleshooting Methodology

Module 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

  • Install and Configure Display Devices
  • Troubleshoot Display Devices
  • Install and Configure Multimedia Devices

Module 3: Installing, Configuring, and Troubleshooting Storage Devices

  • Install System Memory
  • Install and Configure Mass Storage Devices
  • Install and Configure Removable Storage
  • Configure RAID
  • Troubleshoot Storage Devices

Module 4: Installing, Configuring, and Troubleshooting Internal System Components

  • Install and Upgrade CPUs
  • Configure and Update BIOS/UEFI
  • Install Power Supplies
  • Troubleshoot Internal System Components
  • Configure a Custom PC

Module 5: Network Infrastructure Concepts

  • Wired Networks
  • Network Hardware Devices
  • Wireless Networks
  • Internet Connection Types
  • Network Configuration Concepts
  • Network Services

Module 6: Configuring and Troubleshooting Networks

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
  • Install and Configure IoT Devices

Module 7: Implementing Client Virtualization and Cloud Computing

  • Configure Client-Side Virtualization
  • Cloud Computing Concepts

Module 8: Supporting and Troubleshooting Laptops

  • Use Laptop Features
  • Install and Configure Laptop Hardware
  • Troubleshoot Common Laptop Issues

Module 9: Supporting and Troubleshooting Mobile Devices

  • Mobile Device Types
  • Connect and Configure Mobile Device Accessories
  • Configure Mobile Device Network Connectivity
  • Support Mobile Apps

Module 10: Installing, Configuring, and Troubleshooting Print Devices

  • Maintain Laser Printers
  • Maintain Inkjet Printers
  • Maintain Impact, Thermal, and 3D Printers
  • Install and Configure Printers
  • Troubleshoot Print Device Issues
  • Install and Configure Imaging Devices

Module 11: Supporting Operating Systems

  • Identify Common Operating Systems
  • Use Windows Features and Tools
  • Manage Files in Windows
  • Manage Disks in Windows
  • Manage Devices in Windows

Module 12: Installing, Configuring, and Maintaining Operating Systems

  • Configure and Use Linux
  • Configure and Use macOS
  • Install and Upgrade Operating Systems
  • Maintain OSs

Module 13: Maintaining and Troubleshooting Microsoft Windows

  • Install and Manage Windows Applications
  • Manage Windows Performance
  • Troubleshoot Windows

Module 14: Configuring and Troubleshooting Networks

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections

Module 15: Managing Users, Workstations, and Shared Resources

  • Manage Users
  • Configure Shared Resources
  • Configure Active Directory Accounts and Policies

Module 16: Security Concepts

  • Logical Security Concepts
  • Threats and Vulnerabilities
  • Physical Security Measures

Module 17: Securing Workstations and Data

  • Implement Security Best Practices
  • Implement Data Protection Policies
  • Protect Data During Incident Response

Module 18: Troubleshooting Workstation Security Issues

  • Detect, Remove, and Prevent Malware
  • Troubleshoot Common Workstation Security Issues

Module 19: Supporting and Troubleshooting Mobile Devices

  • Secure Mobile Devices
  • Troubleshoot Mobile Device Issues

Module 20: Implementing Operational Procedures

  • Use Appropriate Safety Procedures
  • Environmental Impacts and Controls
  • Create and Maintain Documentation
  • Use Basic Change Management Best Practices
  • Implement Disaster Prevention and Recovery Methods
  • Basic Scripting Concepts
  • Professionalism and Communication
Exclusives: 
  • One year access to the class recording
  • One year access to the lab environment on Internet
  • Course material accessible in electronic format
  • Questions for practice on the exam
  • Two exams vouchers included
  • Certificate of attendance
Prerequisites: 
  • Operational-level knowledge of operating systems, including browsing, finding information on the Internet, stopping and starting a system, such as launching applications.
  • Moving, copying, deleting, and renaming files in Windows Explorer
Certification information: 

Exams characteristics:

  • Preparing for the CompTIA A+ certification
  • Exams codes: 220-1101 and 220-1102
  • Cost: 0 per exam (included in your training)
  • Skills measured
    • Demonstrate baseline security skills for IT support professionals
    • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
    • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
    • Support basic IT infrastructure and networking
    • Configure and support PC, mobile and IoT device hardware
    • Implement basic data backup and recovery methods and apply data storage and management best practices
  • Number of questions per exam: maximum 90
  • Duration: 90 minutes per exam
  • Passing score: 675/900 (220-1001) and 700/900 (220-1002)
  • All details... 

Contact us for more information on pricing::

Eccentrix
Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3
www.eccentrix.ca